FORWARD Healthcare Consulting
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FORWARD Healthcare Consulting partners with healthcare organizations ready to deliver real, sustainable results. Founded by experienced clinical operations executive Sarah Roberts, DNP, MSN, MBA, RN, NE-BC, our firm brings decades of frontline expertise and an unflinching focus on operational excellence.
We believe high-performing organizations are built on streamlined processes, clear metrics, and strong leadership. Whether working with physician groups, home health agencies, or post-acute care providers, we tailor every engagement to drive measurable improvements in quality, efficiency, and patient outcomes.
What sets FORWARD apart is our hands-on, data-driven approach. We don’t deliver generic recommendations—we work side-by-side with your leaders and teams to implement practical solutions that last. Our reputation is built on trust, transparency, and a relentless pursuit of results.
Move your organization FORWARD. Let’s advance operational performance and clinical impact together.
Kara Gormont, Healthcare Executive
"One of the most impressive feats under her leadership was working with a team of nursing leaders to close a massive staffing gap. Rewriting job descriptions and rewiring the hiring process; resulting in hiring 101 medical assistants across clinics in just five months and driving the vacancy rate below 1 percent. On top of that, she developed a strong, scalable training plan for managers, coordinators, and clinical staff, aligning roles and responsibilities to ensure consistency and clarity."
Colleen Fairbank, Operations & Strategy Leader
"Beyond her depth of healthcare knowledge, what makes Sarah's leadership style invaluable is how she leads from a place of genuine empathy, with a clear intention of developing each person on her team. She took the time to understand individual strengths and growth areas, providing personalized guidance that helped team members excel. Sarah created an atmosphere where team members felt empowered to take ownership of our work, but never doubted we were supported with the resources and guidance to grow and succeed."
Jerray Efird, Revenue Cycle Director
"Sarah has an exceptional ability to turn clinical data into actionable insights, driving performance improvement, regulatory compliance, and patient-centered care simultaneously. She leads with clarity and purpose, guiding cross-functional teams through complex change with a steady hand and a focus on outcomes."